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International Returns & Exchanges
1. Returns & Exchange
You have 30 (change this) calendar days to return/exchange an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. for Exchanged products they will be shipped within 3-4days after approval of exchange and will be free of charge.
Local Returns & Exchanges
If you would like to try on your item to check the size, kindly ask the driver to wait for you and if for any reason you decide to exchange, you certainly can within 24 hours after receiving the order with a 50,000 LBP delivery charge for the return.
In order to get a refund, please make sure you or someone you know is present at home or work address to accept the delivery and check the item. Refunds are only accepted if returned back with the driver immediately upon delivery.
Please note that all items must be received back unworn and in their original form.
If for any reason you have any questions or issues once your package arrives please contact us on our Whatsapp number: +96176414159 or to our email firstname.lastname@example.org